Terms of Service

"Academy" refers to DNA Badminton Academy and its owners, staff, coaches, and representatives.

"Member" or "You" refers to any individual who has enrolled in a coaching program, booked a court, or registered on our platform.

"Services" includes all coaching programs, court rental, fitness training, video analysis, pro shop, and any other service provided by the Academy.

"Platform" refers to our website and online booking system.

Our services are open to individuals of all ages. Members below the age of 18 must have a parent or legal guardian provide consent and accept these Terms on their behalf.

To register, you must provide accurate, complete, and current information including your name, age, contact number, and emergency contact. You are responsible for keeping this information up to date.

The Academy reserves the right to refuse admission or revoke membership at its sole discretion, including but not limited to cases of misconduct, non-payment, or misrepresentation.

Coaching programs run in defined batch cycles. Enrollment in a batch constitutes a commitment for the full cycle. Mid-cycle withdrawals do not entitle the member to a pro-rated refund unless expressly agreed in writing.

Students are assessed at the end of each cycle. Progress to a higher program level is subject to coach evaluation and is not guaranteed solely on the basis of batch completion.

Batch timings, schedules, and program structures are subject to change at the Academy's discretion with reasonable prior notice to enrolled members.

Absence from sessions does not entitle a member to compensation, make-up sessions, or fee adjustment unless explicitly provided under the program's terms.

Court slots may be booked online through our Platform or in person at the Academy. Bookings are confirmed only upon receipt of full payment.

Bookings are non-transferable to a third party without prior written consent from the Academy.

Members are expected to vacate the court promptly at the end of their booked slot. Failure to do so may result in a fee for the additional time occupied.

The Academy reserves the right to reschedule or cancel bookings in the event of facility maintenance, force majeure, or other unforeseen circumstances. In such cases, an alternative slot or refund will be offered.

Court Bookings: Cancellations made more than 24 hours before the booked slot are eligible for a full refund or credit. Cancellations within 24 hours of the slot will be charged the full booking amount. No-shows are non-refundable.

Program Fees: Program enrollment fees are due before the commencement of each batch cycle. Fees paid are generally non-refundable. Exceptions may be made at the Academy's discretion for documented medical emergencies.

Payment Methods: We accept UPI, NEFT/RTGS, credit/debit cards, and cash at the Academy. Online payments are processed through our payment gateway partner; the Academy is not responsible for delays caused by banking systems.

In the event of any billing discrepancy, please contact us at dnasportsacademy01@gmail.com within 7 days of the transaction.

Members must conduct themselves with respect and sportsmanship toward other players, coaches, and Academy staff at all times.

Appropriate sportswear and non-marking badminton shoes are mandatory on court. The Academy reserves the right to deny court access to members not in appropriate attire.

The use of abusive language, aggressive behaviour, or any form of harassment will result in immediate suspension or permanent termination of membership without refund.

Alcohol, tobacco, and illegal substances are strictly prohibited within the Academy premises.

Members are responsible for the safekeeping of their personal belongings. The Academy accepts no liability for loss or theft of personal items on its premises.

Members are responsible for ensuring they are in adequate physical condition to participate in training or court activities. If you have a medical condition, injury, or are recovering from illness, please inform your coach and consult a medical professional before training.

The Academy is not liable for injuries sustained during training or court play, except in cases of gross negligence on the part of Academy staff.

In the event of a medical emergency on premises, Academy staff will provide first aid and, if necessary, arrange emergency medical assistance. By using our services, you consent to such emergency measures.

All content on the Platform — including text, images, videos, logos, and training materials — is the property of DNA Badminton Academy or its licensors and is protected under applicable Indian intellectual property laws, including the Copyright Act, 1957.

You may not reproduce, distribute, or commercially exploit any content without prior written permission from the Academy.

By submitting photographs, videos, or testimonials, you grant the Academy a non-exclusive, royalty-free licence to use such content for marketing and promotional purposes.

To the fullest extent permitted under applicable Indian law, DNA Badminton Academy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or facilities.

The Academy's total liability for any claim shall not exceed the fees paid by you in the 30 days preceding the event giving rise to such claim.

These Terms shall be governed by and construed in accordance with the laws of India, specifically the laws applicable in the State of Karnataka.

Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.

If negotiation fails, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Bengaluru, Karnataka. The language of arbitration shall be English.

Subject to the above, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any matter not settled by arbitration.

The Academy reserves the right to update or modify these Terms at any time. We will endeavour to notify enrolled members of material changes via email or a notice on our Platform at least 14 days before the changes take effect.

Continued use of our services after such notification constitutes your acceptance of the revised Terms.