Privacy Policy

Personal Information: When you register, enrol in a program, or book a court, we collect your name, age, date of birth, gender, contact number, email address, and emergency contact details.

Health Information: We may collect information about medical conditions, injuries, or physical limitations where voluntarily disclosed by you for the purpose of tailoring coaching safely. This constitutes "sensitive personal data or information" under the SPDI Rules and is handled with heightened care.

Payment Information: For online transactions, payment details are processed directly by our payment gateway partner. We do not store card numbers or banking credentials on our servers.

Usage Data: When you use our Platform, we may automatically collect your IP address, browser type, device information, pages visited, and session duration for analytics and security purposes.

Communication Data: If you contact us via email, phone, or our contact form, we retain records of that correspondence to facilitate responses and track ongoing matters.

We use your personal information to:

• Process enrolments, court bookings, and payments
• Communicate with you about your membership, schedule changes, and academy updates
• Tailor coaching and training programs to your needs and fitness level
• Send promotional content and newsletters (you may opt out at any time)
• Improve our facilities, programs, and online Platform
• Comply with applicable legal obligations and resolve disputes
• Maintain safety and security on our premises and Platform

We will not use your sensitive personal data for purposes other than those for which it was collected without your explicit consent.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We engage third-party vendors for payment processing, cloud hosting, email delivery, and analytics. These parties are contractually obligated to handle your data securely and only for the purpose of providing services to us.

Legal Compliance: We may disclose information where required by law, court order, or lawful government authority, including the Cyber Appellate Tribunal or law enforcement agencies under applicable Indian statutes.

Business Transfers: In the event of a merger, acquisition, or transfer of the Academy's business, your data may be transferred to the successor entity, subject to the same privacy protections.

Safety: We may share information to protect the rights, property, or safety of the Academy, our members, or the public as permitted by law.

Our Platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse traffic.

Essential Cookies: Required for core Platform functionality such as login sessions and booking management. These cannot be disabled.

Analytics Cookies: We use analytics tools to understand how visitors use our Platform. This data is aggregated and anonymised where possible.

You may disable non-essential cookies through your browser settings, though this may affect the functionality of certain features.

We implement reasonable security practices and procedures as mandated under the SPDI Rules, 2011, including access controls, encrypted transmission (HTTPS/TLS), and secure storage of personal data.

While we take every reasonable step to protect your information, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security against unauthorised access, disclosure, alteration, or destruction.

In the event of a data security breach that is likely to result in a risk to your rights and freedoms, we will notify you and the appropriate authorities as required under applicable Indian law.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable law.

Membership and transaction records are typically retained for a period of 7 years for accounting, legal, and dispute resolution purposes, in line with requirements under the Companies Act, 2013 and the Income Tax Act, 1961.

Upon your request for deletion (subject to any overriding legal obligation to retain data), we will securely delete or anonymise your personal information.

Under applicable Indian law, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Withdraw consent for the processing of your sensitive personal data
• Request deletion of your data, subject to our legal retention obligations
• Opt out of promotional communications at any time

To exercise any of these rights, please contact our Grievance Officer at the details provided below.

We provide coaching services to minors and collect personal data about them where necessary for the safe delivery of those services. Such data is collected only with the consent of a parent or legal guardian, who is responsible for accepting this Privacy Policy on the minor's behalf.

Parents or guardians may request access to, correction of, or deletion of their child's personal data by contacting our Grievance Officer.

Our Platform may contain links to third-party websites (such as payment gateways or social media platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

In accordance with the Information Technology Act, 2000 and the SPDI Rules, 2011, we have appointed a Grievance Officer to address concerns regarding the processing of personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify enrolled members of material changes via email or a prominent notice on our Platform.

The revised Policy will be effective from the date indicated at the top of the document. Continued use of our services following the effective date constitutes your acceptance of the revised Policy.